Returns and Damage
Adamastar has a policy of buying back a pre-sold Lab Grown Diamond, however there are conditions attached to this policy. They are:
1. The Diamond must have its original certificate, that would have been sold with the Diamond (Either loose or mounted).
2. There must be no damage to the stone, either chips or scratches, i.e., it must be in original condition.
3. The price Adamastar offers for the diamond at will be a figure less than the current price Adamastar could replace it for.
4. Refunds or replacements will be made for a product incorrectly sent or a faulty product being received.
5. Please ensure you contact Adamastar Ltd regarding your concern, and we will help you through the process of returning or replacing your product.
6. Shipping charges for returns and exchanges are your responsibility.